Personal Data Processing Policy
This policy explains how VoxAudio processes users' personal data in accordance with the law of the Russian Federation.
1. Data processed
- email address, username and encrypted password;
- IP address, user agent, date and time of activity;
- purchase, subscription, gift certificate and service invoice history;
- audio access logs: preview/full, book, chapter and access time;
- essential cookies and session data;
- payment identifiers received from payment providers.
2. Purposes
- registration and authentication;
- contract performance and digital access provision;
- payment processing and order history;
- user support;
- content protection and abuse prevention;
- compliance with Russian law.
3. Payment data
VoxAudio does not store full bank card details. It may store a payment identifier, amount, currency, status and technical transaction data.
4. Cookies
The website uses essential cookies required for authentication, account functionality, session storage, form protection and correct operation.
5. Retention
Data is retained for as long as necessary to perform the contract, support users, protect rights and comply with legal requirements.
6. User rights
Users may request clarification, correction or deletion, provided this does not conflict with legal obligations or contract performance.
7. Consent
By registering, placing an order or using the service, the user confirms that they have read this policy. Separate consent is obtained where legally required.